Question 1

Who is RPhNote built for?

Accepted Answer

RPhNote is built for Canadian pharmacists and pharmacy teams. It supports minor ailment prescribing, medication reviews, care plans, prescription renewals, faster prescription data entry, injection consent and counselling, and consultation faxes — designed around Canadian pharmacy practice workflows.

Question 2

How do I get access?

Accepted Answer

Access is granted on request. Click 'Get Free Access', fill in your details, and you'll receive your credentials directly. Access is reviewed personally -- there is no automated signup.

Question 3

How long does it take to generate a clinical note?

Accepted Answer

Most modules produce a complete, structured note in under 3 minutes. You fill in the clinical details, and the platform handles formatting, structure, and professional layout — ready for your review and export.

Question 4

Do I need any special software to use RPhNote?

Accepted Answer

No. RPhNote runs entirely in your web browser — no downloads, installations, or plugins required. It works on any modern browser on desktop, laptop, or tablet.

Question 5

Can multiple pharmacists use one account?

Accepted Answer

Yes. RPhNote supports multiple pharmacist profiles under a single account, each with their own signature on exported documents. Administrators manage team access from the admin panel.

Question 6

What clinical modules are included?

Accepted Answer

Minor Ailment Prescribing (29 conditions), Medication Review (MTM), Prescription Renewal, Rx Data Entry Helper (structured form to speed up prescription typing), Injection Consent & Counselling, Follow-Up Care, Comprehensive Annual Care Plan (CACP), Clinical Consultation Fax, Opioid Assessment, Travel Health Consultation, and Patient Education resources.

Question 7

Can I export notes as PDF?

Accepted Answer

Yes. Every module generates a pharmacy-branded PDF with the pharmacist's name, credentials, and signature. PDFs are structured to support your documentation workflow. The pharmacist is responsible for reviewing and approving all content before use.

Frequently Asked Questions

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